Privacy Statement, effective as of August 10, 2020
WalletCard, Inc. (“MyWalletCard.com” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Services as defined below (“Customers”). This Privacy Statement describes mywalletcard.com’s privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by mywalletcard.com (the “Services”).
This Privacy Statement covers the information practices for https://mywalletcard.com (referred to as “the Company’s Web sites”).
MyWalletCard.com’s Web sites may contain links to other Web sites. The information practices or the content of such other Web sites is governed by the privacy statements of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.
2. Information collected
When expressing an interest in obtaining additional information about the Services or registering to use the Services, mywalletcard.com requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, mywalletcard.com may require you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). MyWalletCard.com may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information about Customers are referred to collectively as “Data About mywalletcard.com Customers”.
As you navigate the Company’s Web sites, mywalletcard.com may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).
3. Use of information collected
The Company uses Data About mywalletcard.com Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Services.
The Company may also use Data About mywalletcard.com Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners, such as information about promotions or events.
MyWalletCard.com uses credit card information solely to collect payment from prospective Customers.
MyWalletCard.com uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information alone or in combination with Data About mywalletcard.com Customers to provide personalized information about the Company.
4. Web Site Navigational Information
Cookies, Web Beacons and IP Addresses
MyWalletCard.com uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information used on the Company’s Web sites and how this information may be used.
The following sets out how mywalletcard.com uses different categories of cookies and your options for managing cookies’ settings:
Type of Cookies
Required cookies enable you to navigate the Company’s Web sites and use its features, such as accessing secure areas of the Web sites and using mywalletcard.com Services.
Managing Settings Because required cookies are essential to operate the Company’s Web sites and the Services, there is no option to opt out of these cookies.
These cookies collect information about how Visitors use our Web site, including which pages visitors go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies a Visitor. All information these cookies collect is aggregated and anonymous. It is only used to improve how the Company’s Web site functions and performs.
From time-to-time, mywalletcard.com engages third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Web sites. MyWalletCard.com may also utilize Flash cookies for these purposes.
To learn how to opt out of performance cookies using your browser settings click here.
To learn how to manage privacy and storage settings for Flash cookies click here.
Functionality cookies allow the Company’s Web sites to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of mywalletcard.com’s Services after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize.
MyWalletCard.com uses local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our Web sites to personalize your visit.
To learn how to opt out of functionality cookies using your browser settings click here. Note that opting out may impact the functionality you receive when visiting mywalletcard.com.
To learn how to manage privacy and storage settings for Flash cookies click here.
Targeting or Advertising cookies
Third parties, with whom the Company partners to provide certain features on our Web sites or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored.
To learn more about these and other advertising networks and their opt out instructions, click here and here.
To learn how to manage privacy and storage settings for Flash cookies click here.
MyWalletCard.com uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, mywalletcard.com may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. MyWalletCard.com uses Web beacons to operate and improve the Company’s Web sites and email communications.
When you visit mywalletcard.com’s Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, mywalletcard.com uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites.
MyWalletCard.com also collects IP addresses from Customers whey they log into the Services as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.
Social Media Features
Do Not Track
Currently, various browsers – including Internet Explorer, Firefox, and Safari – offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user’s browser DNT preference setting. MyWalletCard.com does not currently commit to responding to browsers’ DNT signals with respect to the Company’s Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. MyWalletCard.com takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
5. Public forums, refer a friend, and customer testimonials
MyWalletCard.com may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. MyWalletCard.com is not responsible for the personal information you choose to submit in these forums.
Customers and Visitors may elect to use the Company’s referral program to inform friends about the Company’s Web sites. When using the referral program, the Company requests the friend’s name and email address. MyWalletCard.com will automatically send the friend a one-time email inviting him or her to visit the Company’s Web sites. MyWalletCard.com does not store this information.
MyWalletCard.com posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. MyWaletCard.com obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
6. Sharing of information collected
The Company may share Data About mywalletcard.com Customers with other companies in order to work with them, including affiliates of the mywalletcard.com corporate group. For example, the Company may need to share Data About mywalletcard.com Customers for customer relationship management purposes.
From time to time, mywalletcard.com may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from mywalletcard.com, the Company may share Data About mywalletcard.com Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s). MyWalletCard.com does not control our business partners’ use of the Data About mywalletcard.com Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.
This Privacy Statement sets forth the information mywalletcard.com collects on the Company’s Web sites and the information we share with third parties. MyWalletCard.com does not authorize the collection of personal information by third parties through advertising technologies deployed on the Company’s Web sites, nor do we share personal information with any third parties collected from the Company’s Web sites, except as provided in this Privacy Statement. Section 4 of this Privacy Statement, Web Site Navigational Information, specifically addresses the information we collect through cookies and web beacons, and how you can control cookies through your Web browsers.
MyWalletCard.com uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.
MyWalletCard.com reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
7. International transfer of information collected
The Company primarily stores Data About mywalletcard.com Customers in the United States and Canada. To facilitate mywalletcard.com’s global operations, the Company may transfer and access such information from around the world, including from other countries in which the Company has operations. This Privacy Statement shall apply even if mywalletcard.com transfers Data About mywalletcard.com Customers to other countries.
8. Communications preferences
MyWalletCard.com offers Visitors and Customers who provide contact information a means to choose how the Company uses the information provided. If you provide mywalletcard.com with contact information, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails.
9. Correcting and updating your information
Customers may update or change their registration information by editing their user or organization record. To update a user profile, please login to https://mywalletcard.com with your mywalletcard.com username and password and click “Account Details.” To update Billing Information or have your registration information deleted, please email email@example.com or call +1 (866) 360-6541. To discontinue your account and to have information you maintained in the Services returned to you, please email firstname.lastname@example.org or call +1 (866) 360-6541. Requests to access, change, or delete your information will be handled within 30 days.
10. Customer Data
MyWalletCard.com Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). MyWalletCard.com will not review, share, distribute, or reference any such Customer Data except as provided in the mywalletcard.com User Subscription Agreement, or as may be required by law. In accordance with the mywalletcard.com User Subscription Agreement, mywallecard.com may access Customer Data only for the purpose of providing the Services or preventing or addressing service or technical problems or as may be required by law.
MyWalletCard.com uses robust security measures to protect Data About mywalletcard.com Customers. Additionally, WalletCard, Inc is insured globally with coverage including but not limited to: computer network security, privacy liability and commercial general liability.
Authorization and Authentication
WalletCard requires all users to log in (authentication) and create an account to access their information. You can also control how a user accesses your content based on the permissions by assigning roles (authorization).
We require added levels of security using Google reCAPTCHA to protect from fraud and abuse. reCAPTCHA uses an advanced risk analysis engine and adaptive challenges to keep malicious software from engaging in abusive activities on your website. Meanwhile, legitimate users will be able to login, make purchases, view pages, or create accounts and fake users will be blocked.
WalletCard software is developed using the latest secure Web technology. For your security and protection, we will not discuss those underlying technologies here. Data accessed through WalletCard is secured end-to-end using the latest technology using 256 bit SSL/TLS encryption.
Stripe and Wave Accounting PCI
We use PCI compliant payment processor Stripe and Wave Financial for encrypting and processing credit card payments. WalletCard’s infrastructure providers are PCI Level 1 compliant.
System Security and Backup
The WalletCard system is housed on the Amazon Web Services (AWS) cloud platform with redundant data centers across the US, Canada, Europe and many other regions. AWS has achieved ISO 27001 certification and has successfully completed multiple SAS70 Type II audtis. The servers are secure, backed up and monitored 24×7 for failure and attempted intrusion.
Amazon’s data center operations have been accredited under:
SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)
PCI Level 1
WalletCard software has real-time security monitoring provided by Sqreen.
Employee Screening and Policies
As a condition of employment all WalletCard employees undergo pre-employment background checks and agree to company policies including security and acceptable use policies.
Security Staff Our security team is lead by the Chief Technology Officer (CTO) and includes staff responsible for application and information security. The security team works closely with the entire WalletCard organization and customers to address risk and continue WalletCard’s commitment to trust.
What is GDPR?
The goal of GDPR, is to keep data about EU citizens safe. Experts watching GDPR say there’s still a lot open to interpretation, and clarification. WalletCard is committed to meeting or exceeding customer and government expectations. In fact, WalletCard’s internal policies have always been aligned with the objectives of GDPR. For example, under GDPR:
You have a right to close your account and have your personally identifiable information deleted.
You can close your WalletCard account, and when you do, we delete personally identifiable information.
You have a right to take your data with you. You own your data and can export at any time.
You have a right to turn off direct marketing messages. You may opt our of emails by updating your email preferences.
Companies must provide a reasonable level of protection for personal data. Our robust security protections are detailed above in section 11.
13. Mobile applications
Without limiting the generality of this Privacy Statement, in addition to information gathered through its Web sites or submitted to its Services, mywalletcard.com may obtain information through applications (“Mobile Applications”) that Customers or their authorized individuals (“Users”) download to, and run on, their mobile devices (“Devices”). Mobile Applications provided by mywalletcard.com may obtain information from, or access data stored on, Users’ Devices to provide services related to the relevant Mobile Application. For example, a Mobile Application may: access a camera on a User’s Device to enable the User to upload photographs to the Services; or access contact information on a User’s Device to enable the User to sync contact information between the information that is stored on the User’s Device and the information that is submitted to the Services. Information obtained to provide Mobile Application services may include information obtained in preparation for anticipated updates to those services. Mobile Applications may transmit information to and from Devices to provide the Mobile Application services.
Mobile Applications may provide mywalletcard.com with information related to Users’ use of the Mobile Application services, information regarding Users’ computer systems, and information regarding Users’ interaction with Mobile Applications, which mywalletcard.com may use to provide and improve the Mobile Application services. For example, all actions taken in a Mobile Application may be logged, along with associated information (such as the time of day when each action was taken). MyWalletCard.com may also share anonymous data about these actions with third party providers of analytics services. In addition, if a User downloads a mywalletcard.com Mobile Application after clicking on a third-party mobile advertisement for the Mobile Application or for mywalletcard.com, the third-party advertiser may provide mywalletcard.com with certain information, such as the User’s Device identification information, which mywalletcard.com may use to track the performance of its advertising campaigns.
Customers may configure mywalletcard.com Mobile Application services, and the information accessed or obtained by the Mobile Application on a User’s Device may be affected by the Customer’s configuration. In addition, if a Customer purchases more than one Service from mywalletcard.com and its affiliates, a Mobile Application may be designed to interoperate with those Services; for instance, to provide a User with access to information from any or all of those Services or to provide information from a User’s Device to any or all of those Services. Information accessed or obtained by the Mobile Application on a User’s Device may be accessible to the Customer and its organization, depending on the intended functionality of the Mobile Application.
Notices and contractual terms related to a particular Mobile Application may be found in the User Subscription Agreement or relevant terms of service for that application. The Company encourages you to review the User Subscription Agreement or relevant terms of service related to any Mobile Applications you download, install, use, or otherwise interact with to understand that Mobile Application’s information practices. The Mobile Application’s access to information through a User’s Device does not cause that information to be “Customer Data” under mywalletcard.com’s User Subscription Agreement with the Customer or under this Privacy Statement, except as follows: To the extent that a User uses a Mobile Application to submit electronic data and information to a Customer account on our Services pursuant to the Customer’s User Subscription Agreement with mywalletcard.com (or a similar agreement that governs the Customer’s subscription(s) to mywalletcard.com’s Services), that information constitutes “Customer Data” as defined in such agreement, and the provisions of that agreement with respect to privacy and security of such data will apply.
14. Changes to this Privacy Statement
MyWalletCard.com reserves the right to change this Privacy Statement. MyWalletCard.com will provide notification of the material changes to this Privacy Statement through the Company’s Web sites at least thirty (30) business days prior to the change taking effect.
15. Contacting us
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed by email email@example.com or by mailing mywalletcard.com: USA: Privacy – WalletCard, 1685 H Street #777, Blaine, WA, 98230 and Canada: Privacy – WalletCard, PO Box 348, 7101A 120 Street, Delta, BC, V4E 2A9.